In January 2023, the Ministry of Ecology and Environment (MEE) gradually began publishing Frequently Asked Questions series for the national ETS implementation on the official website, which have been collected from the online national ETS helpdesk.
This online help desk has been built as a communication platform between the national authority and other key stakeholders, e.g. local authorities, verifiers, and companies, to better support the national ETS’s operation. There is a team formed by national ETS experts, who answer help desk questions weekly.